Did you miss part 1 last week? You can catch it here and get our Spotify playlist that we use in our offices. During a recent fitting, one of our audiologists asked his patient, “What kind of music do you like?” The patient responded with enthusiasm that he loved Pavarotti. When the hearing aids were on and Pavarotti was cued …
Our bookkeeper works 3 days a week supporting a 4-location practice. When we open our 5th location next month, she’ll still work only 3 days a week. We’re able to efficiently run the practice with minimal human and financial resources dedicated to bookkeeping because of the cloud-based technology we’ve adopted. This includes Sycle Practice Management and its integrations with QuickBooks, …
This is the Sunset Motel in Athens, Ohio, and in 1961, my late father, Bill Diles Sr., almost bought it. He had been a hearing aid dispenser for about 10 years at that point, and he was worried about the future of the industry and whether he would be able to support his family in the hearing aid business down …
We’ve talked before about how we use music in our patient fitting appointments. Did you know that 90% of the music we choose to listen to we’ve listened to before?* Some things are best when experienced for the first time (like movies for most people), but music is one of those things that the human brain loves more with repetition. …
A patient of ours who has 5,300 employees once told me, “If you run your business today like you did yesterday, you won’t be around tomorrow.” Hopefully you grew at least as much as the hearing aid market did in 2015 – a little more than 4%. With more competitors who are increasingly sophisticated, aggressive, and well-capitalized, you won’t be …
If you like to drink craft beers, you’ve probably heard of Ballast Point Brewing Company out of San Diego. They have decided to price their delicious, artfully crafted product super premium at $15 for a 6-pack here in Northern California. At that rate, cases go for $60. On the other hand, depending on where you shop, a case of Rolling …
Last week Audiology Online interviewed me about how we use Unitron Flex and LogItAll in our practice. Read the full interview and get one of our high-performing “hearing aid test drive” newspaper ads by checking out the article here. Interested in driving more new patients through your door, eliminating “tested not sold” as a patient category, and improving your bottom …
Do you work in a clinic where you’re always pressed for time? Do you see patients back to back to back from the moment you arrive to when you walk out the door? Many hearing care professionals that we talk to describe their days like this. There’s a way to dramatically improve your work flow, increase the number of people …
Finally admitting that you probably need hearing aids is about as much fun as replacing a roof or transmission for most people. Hearing aids are seemingly expensive items that people don’t want but have to have. We are in the business of hearing – not just hearing speech, but hearing life. Since music is such a pleasurable and important part …
Do more than just get by. In 2011, we added a highly skilled business management / operations member to our team. He has implemented many strategic changes that have increased our revenue substantially and made us far more profitable. As a result, we were confident enough to open a 4th location in a neighboring county recently. Our success in our …
