See what other practice owners have to say
See what other practice owners have to say
Having been working with them for over five years I've relied on them to help me with most aspects of the practice, from an extension of my marketing team, an advocate in the industry to position us in the best spot with manufacturers, a consultant for all small things hearing, and a sounding board for business decisions. You'll be treated like part of their family. They always give advice that is based on my business position, not a cookie cutter response to what everyone else in the industry is doing. They continue to support and help me grow, it's been a blessing working with them.
I have used 2 other audiology consulting groups in the past, and neither of them came close to the quality of service and knowledge of the industry that Pivot Hearing offers. Because they have a private practice themselves, they are actively involved in all the issues owners face in that setting – you can’t put a price tag on that. The entire team is very attentive and available whenever I need them. The data analytics they provide are top notch and easily accessible – I have received so much insight on what’s really going on in my practice instead of what I think is going on. This has allowed me to implement smart changes or corrections to keep my practice growing. The Pivot Hearing team knows me well – I’m not just a number. I had my best year ever last year with the help and guidance that Pivot Hearing provided me. Whether you aren’t busy enough, or you are so busy that you are letting important parts of your practice suffer, let Pivot Hearing help you. They will change your business and even potentially other parts of your life as a result.
They care about me, they care about my staff, and they care about my patients. As an owner and a provider, I truly appreciate their approach: they practice what they preach, they support my goals and passions, and they help me stay flexible in an ever-changing landscape.
Pivot Hearing has helped our business in countless ways. Fantastic marketing, knowledgeable consultation, and excellent value in pricing. The analytics they provide through My Vitals Pro along with their insightful interpretation of the data has opened up a whole new way of easily looking at my business from the inside. I would highly recommend Pivot Hearing to anyone who would like to improve the function and effectiveness of their business.
As a small business owner, finding reliable partners is crucial to the success of my practice. That's why I'm incredibly grateful to work with Pivot Hearing. From the moment I started working with them, they've been an invaluable asset to my business. What sets Pivot Hearing apart is their unwavering dedication to supporting small hearing care businesses like mine. They understand the unique challenges we face and have gone above and beyond to provide tailored solutions that meet our specific needs. Pivot Hearing has always been there to make sure everything runs smoothly. Pivot Hearing has a dashboard that integrates directly with my Office Management System that allows both me and the Pivot Hearing team to understand exactly what's happening with my business in real-time so we can make the right decisions quickly and take actions that will help me grow. Their hearing aid pricing is very competitive and allows me to maintain the margins I need to be profitable.
Our office is in a relatively small market with many competitors. Pivot Hearing has been instrumental in advising us on how we can stand out and differentiate ourselves in a crowded market so that we can thrive.
When looking for a buying group, we were less concerned with fringe benefits like trips and free batteries and more interested in tangible benefits. We wanted access to excellent marketing materials, assistance with digital platforms, and of course competitive cost of products. Pivot delivers all of these.
Pivot has given us inspired, actionable ideas since the beginning. Whether it is assistance in promoting our next event, creating an engaging marketing piece, or ways to compete with third parties, Pivot has come through with, quite frankly, the smartest and most innovative solutions.
The best part about the team is how accessible everyone is. When I have an idea I need help developing, questions about insurance billing, or just some good old fashioned advice from a mentor who has been in the industry since birth, I know that they are right there ready to help.