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Music to their ears (part 1/2)

In Operational Best Practices by Leave a Comment

Finally admitting that you probably need hearing aids is about as much fun as replacing a roof or transmission for most people. Hearing aids are seemingly expensive items that people don’t want but have to have. We are in the business of hearing – not just hearing speech, but hearing life. Since music is such …

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New patient? New process.

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Let me paint you a familiar picture. A new patient has an appointment, and you’re going through your pre-evaluation interview and diagnostics. You can find out a lot, but often not enough to be sure you’ll recommend the best solution for them. No matter how skilled and experienced you are, you’ve only known this person …