case study

Kenwood Hearing Centers

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The Situation:

Kenwood Hearing Centers was a 3-location practice in the North Bay area of California. From 2007-2011, the practice revenue was declining, largely as a result of reliance on manufacturer technology launches and marketing to upgrade existing and attract new patients.

Pivot Hearing Solution:

In 2011, the practice invented and implemented the Hearing Aid Test Drive™️ whole-practice approach. The practice has seen exponential growth, including 3 additional locations, massive increases in ASP, very healthy patient referral sources and trends, and better than ever profitability.


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